Terms & Conditions
Welcome to MOTHITEK Power. By accessing our website, mobile application, or purchasing our products and services, you agree to the following Terms & Conditions.
1. About MOTHITEK Power
MOTHITEK Power provides power backup and renewable energy solutions, including:
- Online UPS Systems
- Solar UPS Systems
- Solar Panels
- Inverters
- Backup Batteries
- Servo Voltage Stabilizers
- CVT (Constant Voltage Transformers)
- Installation Services
- Maintenance & Repair Services
- Battery Replacement
- Inverter Replacement
2. Eligibility
To place an order, you must:
- Be at least 18 years old, or
- Place an order under the supervision of a parent or legal guardian.
You are responsible for providing accurate account, delivery, and payment information.
3. Product Information
We strive to provide accurate product descriptions, specifications, pricing, and images. Actual product appearance may vary slightly due to manufacturing updates, lighting, or display settings.
4. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- Applicable taxes and delivery charges will be calculated during checkout.
5. Orders
An order is confirmed only after:
- Successful payment confirmation, or
- Cash on Delivery confirmation (where available).
MOTHITEK Power reserves the right to cancel or reject any order due to:
- Product unavailability
- Pricing errors
- Payment failure
- Suspected fraudulent activity
- Incorrect customer information
6. Payments
We accept secure payments through authorized payment gateways, including:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
Payment information is processed securely through certified third‑party payment providers. MOTHITEK Power does not store complete card or banking details.
7. Shipping & Delivery
Delivery timelines are estimates and may vary based on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Natural disasters
- Other unforeseen circumstances
Customers will receive tracking information once the order has been dispatched.
8. Installation Services
Installation services are available for eligible products and service locations. Customers must ensure:
- Safe installation access
- Suitable electrical infrastructure
- Availability during the scheduled visit
Additional charges may apply for extra materials or work beyond the standard installation.
9. Maintenance & Repair
Maintenance and repair services are subject to technician availability and service location. Replacement parts may incur additional charges unless covered under warranty.
10. Warranty
Warranty is provided according to the manufacturer’s warranty policy. Warranty does not cover:
- Physical damage
- Water damage
- Fire damage
- Improper installation
- Unauthorized modifications
- Misuse or negligence
11. Returns & Refunds
Returns are accepted only under the conditions described in our Return & Refund Policy. Refunds will be processed after inspection and approval of the returned product.
Customized or installed products may not be eligible for return unless required by applicable law or covered by our stated policy.
12. Customer Responsibilities
- Provide accurate information.
- Use products according to the manufacturer’s instructions.
- Not misuse the website or services.
- Not attempt unauthorized access to our systems.
13. Intellectual Property
All website content, including:
- Logo
- Images
- Product designs
- Graphics
- Text
- Icons
- Software
- Website layout
is the property of MOTHITEK Power or its licensors and may not be copied, reproduced, or distributed without written permission.
14. Limitation of Liability
MOTHITEK Power shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products and services, except where liability cannot be excluded under applicable law.
15. Privacy
Customer information is collected and processed in accordance with our Privacy Policy and applicable data protection laws.
16. Fraud Prevention
To protect our customers and business, we may:
- Verify customer identity
- Verify payment details
- Verify delivery address
- Cancel suspicious orders
- Report fraudulent activity to the appropriate authorities
17. Changes to Terms
MOTHITEK Power may update these Terms & Conditions from time to time. Updated versions become effective once published on our website.
18. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts where MOTHITEK Power is registered or carries on business, unless otherwise required by law.
19. Contact Us
MOTHITEK Power
Customer Support
📞 Phone: 97877 19041
📧 Email: support@mothitek.com
🌐 Website: www.mothitek.com